Privacy Policy

IntroductionWe created this Privacy Policy to inform you about how we collect, use, store, and protect your personal data when using our services. This policy explains what information is collected, why it's collected, and how it's used.

Purpose of the Privacy PolicyThis Privacy Policy aims to inform users about their rights regarding their personal data and how we handle this information at Rizzio Casino. By reading this policy, you'll understand how your data is treated when using our services.

Scope of ApplicationThis Privacy Policy applies to all users who access or use any part of our platform, including the website, mobile apps, and other related services. By using our services, you agree to comply with the terms outlined in this policy.

Consent ClauseBy accessing and using our services, you consent to the practices described in this Privacy Policy regarding your personal data. We will continually update and improve this policy as necessary.

Data We CollectWe collect various types of information from users:

• Personal Information: name, email address, date of birth, physical address, etc.• Account Info: username, password, payment details• Technical Data: device information, IP address, browser type, cookies• Usage Data: site activity logs, login history, game interactions

How We Use Your DataWe use collected data for the following purposes:

• Creating and managing user accounts• Processing deposits and withdrawals• Providing customer support• Determining bonus eligibility and monitoring responsible gambling practices• Improving our website and personalizing the user experience• Fulfilling legal and regulatory requirements

Cookies and TrackingCookies are small text files stored on your device. We use them to:

• Essential cookies: necessary for basic functionality (e.g., login)• Analytics cookies: track site usage and improve user experience• Marketing cookies: provide targeted advertisements based on preferences

Users can manage or disable cookies through their browser settings.

Legal Basis for ProcessingWe process data under the following grounds:

• Contractual necessity: to fulfill obligations agreed upon in our terms of service• Legal obligations: to comply with laws, regulations, and industry standards• Legitimate interests: to improve services, monitor user activity, and prevent abuse• User consent: when explicitly provided by users

Data Sharing and DisclosureWe may share data with:

• Payment processors (e.g., banks, payment gateways)• Gaming providers (for responsible gaming monitoring)Personal data is not sold. Disclosures may occur where legally required.

Data Storage and RetentionWe store personal data securely for as long as necessary to fulfill our obligations or as required by law. We retain data based on specific criteria, such as:

• Account activity: up to 10 years after last login• Payment history: up to 7 years

Security MeasuresWe implement various security measures to protect your data, including:

• SSL encryption for secure data transfer• Access controls and authentication processes for authorized personnel only• Regular monitoring for unauthorized access or suspicious activity

Your RightsUsers have the following rights under data protection laws:

• Right of access: to request a copy of their personal data• Right to update or delete data: if it's no longer necessary or is incorrect• Withdraw consent or object to processing: if they change their mind about how we use their data

To exercise these rights, please contact our support team.

International Data TransfersIf your data is transferred outside the EEA, we'll ensure that any international transfers are made in compliance with applicable laws. We may transfer data to countries with recognized standards of protection, using:

• Standard Contractual Clauses (SCCs)

Third-Party ServicesExternal links or services have their own privacy policies and may be subject to different terms. Rizzio Casino is not responsible for the content of external websites.

Policy UpdatesThis Privacy Policy may change over time as we improve our practices or update laws and regulations. We'll notify users through on-site announcements when updates are made, and continued use implies acceptance of these changes.